Miele Professional has announced Sam Holden as their new head of service for Great Britain and Ireland.

His appointment comes as a strategic move to strengthen Miele Professional’s service operations in the UK.

Having been with Miele Professional since 2019, serving as a business account manager, Holden brings a wealth of commercial experience to his new position. In his new role, he will oversee the management of service operations for the Professional division of the white goods manufacturer.

Prior to joining Miele, Holden held several key positions, including leading the sales team at Ferrero, serving as commercial director at the Wheel Specialist Bristol, and working as trade marketing manager at Imperial Tobacco, where he was responsible for marketing strategies across GB and Ireland.

Commenting on his appointment, Holden said: “I am thrilled to take on this new role at Miele Professional. Having been part of this incredible team for nearly five years, I have seen first-hand the dedication and innovation that drives our success. I look forward to leading our service operations and continuing to deliver expert solutions to our customers. Together, we can build on our strong foundation and continue striving to be ‘Immer Besser’.”

Simon Venni, head of sales at Miele Great Britain and Ireland, added: “We are delighted to have Sam step into this vital role. His proven track record and leadership capabilities will help propel our service excellence as we continue to look ahead to the future of Miele Professional.”

Sam Holden