Training: Changing the mould 31 May 2018

Training and apprenticeships are at the forefront of government thinking when it comes to getting workers working. And the issue is pressing – excuse the pun – for those in the laundry and drycleaning sector who need to keep ahead of the game in an everchanging market. New legislation, technical developments and highly demanding customers make now the perfect time to invest in your employees. Adam Bernstein examines what’s on offer.

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Total Fabric Solutions

Colin Paterson, managing director of Total Fabric Solutions, says that “training isn’t just important to any company, it is vital.” 

It’s for this reason that the company has expanded by purchasing Tarheel training centre, an accredited training provider in the modern apprenticeship scheme in Scotland, that allows it to deliver training material in line with agreed SVQ / NVQ standards. 

Paterson is aware that training presents a prime opportunity to expand the knowledge base of all employees, “but that many employers in the current climate find development opportunities expensive. Employees attending training sessions also miss out on work time which may delay the completion of projects.” However, he points out that despite these potential drawbacks, training and development provides both the individual and organisations as a whole with benefits that make the cost and time a worthwhile investment – “return on investment from training and development of employees is really a no brainer.”

Paterson outlines the many benefits.
Improved employee performance – employees who are trained are more able to perform in their job. “Training gives employees a greater understanding of their responsibilities within their roles, and in turn builds their confidence; this enhances their overall performance and can only benefit the company.” He thinks that employees who are competent and on top of changing industry standards help a company to hold a position as a leader and strong competitor within the industry. 

Improved employee satisfaction and morale – the investment in training that a company makes shows employees that they are valued. “Quite simply,” Paterson says, “training creates a supportive workplace. Employees may gain access to training they wouldn’t have otherwise known about or sought out themselves.” He adds that employees who feel appreciated and challenged through training opportunities may feel more satisfaction toward their jobs. 

Addressing weaknesses – most employees will have some weaknesses in their workplace skills. A training programme allows firms to strengthen those skills that each employee needs to improve. Here Paterson says a development programme “brings all employees to a higher level so they all have similar skills and knowledge. Providing training creates an overall more knowledgeable staff with employees who can take over for one another as needed, work on teams or work independently without constant help and supervision from others.” 

Consistency – a robust training and development programme ensures that employees have a consistent experience and background knowledge. “The consistency,” reckons Paterson, “is particularly relevant for administration of a company’s basic policies and procedures. All employees need to be aware of the expectations and procedures within the company. Increased efficiencies in processes results in financial gain for the company.” 

Increased productivity and adherence to quality standards – productivity usually increases when a company implements training courses. Paterson finds that increased efficiency in processes will ensure project success which in turn improve company turnover and potential market share.

Increased innovation in new strategies and products- (Continued in full article)

Other brands featured:

  • LTC Worldwide
  • Christeyns
  • Textile Services Association
  • Electrolux Professional
  • Worshipful Company of Launderers
  • Guild of Cleaners and Launderers

You’ll find a hard copy of this article in the June edition of Laundry and Cleaning Today. Subscribe here for your copy:

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