Tonrose introduces pioneering customer service system 27 Apr 2017



UK trade linen company, Tonrose, has introduced a pioneering customer service system as part of its continued growth strategy. 

Tonrose is the first business in the specialist linen sector to adopt the new OrderWise software, which gives clients convenience by streamlining the whole product order cycle from source to customer.

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Tonrose can now process all customer orders and repeat purchases far more quickly and efficiently by optimising stock levels, ensuring it has the right stock, in the right placeand at the right time for its clients. 

Chris Porter, commercial director of Tonrose, said: “We understand our clients’ needs and we continually review, refine and invest in our product ranges and customer service to meet those demands. We will be able to offer far greater insight and forecasting intelligence for each individual customer.

“As well as extensive product ranges, Tonrose offers all the convenience of your own warehouse and stock levels, but without the significant investment.”

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